A personalised, end-to-end support service designed to ensure clients attend their medical appointments with ease, dignity, and complete peace of mind.

We gracefully oversee every detail, from thoughtful scheduling and preparation to discreet accompaniment and attentive follow-up, so clients and their families can simply focus on their wellbeing, free from logistical concerns.

A nurse accompanies an elderly man in a wheelchair during a consultation with his doctor

A nurse sits with an elderly woman as a doctor reviews her notes on a tablet
A nurse pushes an elderly woman in a wheelchair through a hospital lobby

Appointment Coordination

A detailed record of all scheduled appointments is maintained to ensure every consultation is attended, with clear guidance provided on required documents and preparation for each visit.

Pre-Visit Preparation

Timely reminders, medication reviews, and clear, personalised guidance to ensure clients are fully prepared for their appointment.

Door-to-Door Escort Support

Seamless accompaniment from home to clinic or hospital, ensuring safe transfers, mobility assistance, and calm reassurance throughout the journey.

On-Site Navigation & Advocacy

Assistance with registration, queue management, and hospital navigation ensures a smooth and coordinated visit. During consultations, support is provided to facilitate clear communication and ensure medical advice is fully understood.

Medical Note-Taking & Coordination

Meticulous documentation of all medical instructions, prescriptions, and follow-up plans, thoughtfully consolidated and clearly communicated to clients and their families.

Post-Appointment Support

Seamless coordination following each consultation, including medication collection, arrangement of follow-up appointments, and a clear, concise summary to ensure continuity of care.

  • Elderly clients attending routine or specialist appointments
  • Post-operative clients requiring attentive and secure accompaniment
  • Families seeking a dedicated professional to oversee and advocate during medical appointments
  • Clients who value discretion, efficiency, and premium care coordination

Direct, priority access to the Aurevia Care nursing team between visits, offering expert guidance on symptoms, medications, or any aspect of your loved one’s care, providing reassurance whenever you need it.

Available as an add-on to Aurevia programmes

With Aurevia Care, additional nursing assistance can be seamlessly arranged to ensure attentive monitoring, enhanced comfort, and lasting peace of mind.

  • 8-Hour Bespoke Nursing Care
  • 12-Hour Bespoke Nursing Care
  • 12-Hour Overnight Nursing Care with Dedicated Night Support

A nurse and a daughter smile with an elderly man resting in bed

Aurevia Clinical Session

Nurse-led visits, for hands-on, expert care.

Tell us about your care needs and expectations for our Private Medical Accompaniment Concierge service. We’ll take the time to understand your preferences and guide you towards a personalised care arrangement tailored to your needs.